Making payments

Online payments

By using your credit card, you can pay for the following services online -

• Infringements online (parking, dogs, litter, resource management and noise)
• Pay your rates
• Renew and pay online (dog registrations, health registrations and trade waste consents)
• Apply and pay for LIM
• Building and resource consent services including:
  • Building Consents and Building Consent Amendments
  • Compliance Schedules (Building Warrant of Fitness)
  • Resource Consents and Section 223/224 payments
  • Certificates of Acceptance and Certificates of Public Use
  • Swimming pool inspections.

By using POLi (internet banking), you can pay for the following services online -

• Infringements online (parking, dogs, litter, resource management and noise)
• Dog licence renewals

Direct credit payments - health registration and trade waste consents

To make it easier for us to send you a registration certificate, please make sure you use the correct reference detail when making payments to our bank account. The following service is available for receiving payments via direct credit (internet banking).

Available only for health registrations and trade waste consents

Payments over the phone

You can call us to make a manual credit card payment over the phone by Visa or MasterCard for the following services:

• Infringements (parking, dogs, litter, resource management and noise)
• Building consents
• Resource consents
• Sundry debtor

Please note: We do not accept payments over the phone for rates, water, health and dog registrations. Contact us on 04 570 6666.

Visit us and make payments

You can make a payment in person. Visit our main building at 30 Laings Road, Lower Hutt and talk with the people at our customer service desk.

New Zealand Post

You can pay your parking infringements, rates and dog registrations with a bar coded invoice at any post shop. Locate your closest NZ Post shop.